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Wonderful housekeeping by fantastic people.

Call or Text us for a quote! (510) 277-4234

What We Don't Clean

Some messes are better left to specialists. They will have specific equipment and training to safely and properly care for certain areas of your home. Below is a list of services that Spring Into Clean does not provide.

• For the safety of our cleaners, we do not clean homes, offices, or other properties where someone has been diagnosed with CODVID-19.

• Grout - small areas or spot cleaning we can do. But for large areas, we recommend a specialist as they will have the tools that will clean the entire area very quickly and they will be able to properly care for your grout.

• Carpet/rug shampooing or stain removal

• Power washing any outdoor spaces. Our cleaning services for decks and patios are limited to the light dusting of furniture and sweeping spaces of 10 ft x 10 ft or less.

• Chimneys

• Mold remediation

• Fire or water damage

• Blood, urine, feces, or other biohazardous conditions

• Exterior windows

• Litter boxes

• Walls - minor spills and splatters here and there are ok

• Plumbing or drainage cleaning - you'll want a plumber for this

• Antiques or other delicate items

• Exterior windows - you'll want to call a window washing company. This is a separate business industry that comes with its own set of rules and safety policies that need to be followed.

• Inside of laundry machines or dishwashers - you'll need an appliance repair professional. 

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Check out our Shop Local page for recommendations of local professionals who can help you with these tasks.

Do We Offer Deep Cleaning Services?

Yes! But we take a slightly different approach. Your recurring housekeeping program includes deep cleaning on a rotating schedule. This deep cleaning occurs in addition to the general cleaning throughout your home. We may focus on the bathroom during one visit, and on the next visit, we may set aside time to tackle the kitchen. The idea is to stagger which rooms get that extra attention so that your home stays clean all year round instead of allowing areas to build up for too long. All of this for one simple, flat-rate price.

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Is a one-time cleaning a deep cleaning? 

Sort of! We expect that your home is dirtier because you're not getting it cleaned regularly. For this reason, we set aside more time to tackle a larger mess. If you look at our Home Cleaning Checklist, you'll see a column titled Completed Each Time We Visit. The items in this column are prioritized with your one-time or first-time cleaning appointment. If we have time, we'll then move on to the cleaning tasks in the On a Rotating Schedule column.

Bedrooms & Common Areas

Completed Each Time We Visit

• Tables, counters, and shelves dusted

• Doors and door frames dusted and spot cleaned

• Cobwebs removed

• Picture frames dusted

• Mirrors polished

• Lamps dusted

• Window sills and frame

• Sofa cushions vacuumed

• Floors, rugs, and carpets vacuumed/mopped

• Stairs vacuumed and spot cleaned

• Empty full trash cans

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Completed On A Rotating Schedule

• Ceiling fans dusted

• Window tracks vacuumed out, blinds dusted (except mini-blinds)

• Vacuum under sofa cushions

• Baseboards dusted and spot cleaned

• Carpet edges vacuumed

• Bookcases dusted

Bathrooms​

Completed Each Time We Visit

• General dusting

• Shower/tub walls and basins cleaned

• Shower doors cleaned

• Vanity and sink cleaned

• Mirrors and chrome fixtures polished

• Floors mopped, rugs shook out or vacuumed where possible

• Toilets cleaned inside, outside, and behind

• Window sills and frame

• Cobwebs removed

• Doors and door frames dusted and spot cleaned

• Front of cabinets cleaned

• Empty full trash cans

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Completed On A Rotating Schedule

• Grouting spot cleaned

• Baseboards dusted and spot cleaned

• Vent and ceiling fans dusted

• Window tracks vacuumed out, blinds dusted (except mini-blinds)

Kitchens​

Completed Each Time We Visit

• Countertops cleaned

• Outside of range hood cleaned

• Top and front of range cleaned

• Sinks cleaned and chrome/stainless steel shined

• Fronts of all appliances cleaned

• Floors vacuumed and mopped

• Window sills and frame

• Cobwebs removed

• Microwave wiped out

• Doors and door frames dusted and spot cleaned

• Small appliances dusted

• Empty full trash cans

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Completed On A Rotating Schedule

• Small appliances polished

• Baseboards dusted and spot cleaned

• Interior oven door degreased

• Baked on spills removed from the oven floor

• Window tracks vacuumed out, blinds dusted (except mini-blinds)

Simple. Customized Pricing.

Every home is different. Some homes need more attention than others. That's why we customize your price to match the needs of your home. The initial cleaning fee is higher as we expect to spend more time getting your home into what we call "maintenance mode".

After the first cleaning, we set a custom flat-rate price for you based on the amount of time we think we'll need on average to complete all the regular cleaning tasks and a few deep cleaning tasks on a rotating basis.

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Most clients see a discount of 10% - 30% depending on these things: 

• Frequency of your bookings (weekly, every 2 weeks, every 4 weeks, etc.)

• How much use your home gets between cleanings 

• Any custom requests you have

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Our goal is to set you up on a cleaning program that makes sense for you. We want you to be able to leave the cleaning to us so you can spend time on things that are more important to you. 

Convenient Account Management

We have a simple online Client Portal where you can schedule, reschedule, update your services, or even add a tip any time of the day that is convenient for you. Simply login and update your service as it's needed.

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If you'd like a bit more hands-on support, our friendly Client Support team is available 7 days a week to help you make any adjustments that you need to your cleanings. Just reach out to us in any of the following ways.

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Text/SMS (510) 277-4234 fastest response!

Email support@springintoclean.com

Call (510) 277-4234

Get Our Favorite Cleaning Tips

We post weekly cleaning tips and motivational goals on social media to help you keep your home tidy between professional cleanings. You can also read our Cleaning Tips blog for more detailed cleaning instructions.

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Service Area

• Alameda, CA

• Albany, CA

• Berkeley, CA

• Emeryville, CA

• Oakland, CA

What Can I Expect on My First Visit?

The goal with the first visit is to get your home into what we like to call "maintenance mode". Your housekeepers will clean the areas that look like they get the most use and start to identify other areas that will need additional detailed cleaning. The first visit typically takes longer, especially if you haven't had your home professionally cleaned in more than 3 months.

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Your housekeepers will work with you to design a routine. This is really helpful if you work from home as many people do now. This way you know that your housekeepers will start in one part of the home and switch places with you when it's time. They take note of how you use your home. Do you cook a lot or bake frequently? They'll prioritize the stove and oven. If you tend to order in more, then the microwave and garbage might need more monitoring.

Benefits of Hiring a Professional Cleaning Service

FAQs

Do I need to be home?

No. In fact, we recommend that you are not home during your cleaning. This is to reduce the chance of spreading illnesses. Please reschedule your booking if any of the following are true:

• You are showing symptoms, even mild ones, of any contagious illness not just COVID-19

• You have been ill within the last 2 weeks

• You have come in contact with someone who was ill within the last 2 weeks

• You have been on an airplane in the last 2 weeks

• You used public transportation within the last 2 weeks (bus, train, plane, etc)

• You have been to an event with more than 10 people in the last 2 weeks

If you must be home, we ask that you stay in a separate room that has a door that can be closed in order to place as much distance between yourself and the cleaner as possible.

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Do you offer laundry services?

Due to health concerns associated with COVID-19, we do not handle laundry; however, we can refer you to other great local laundry and dry cleaning services on our Shop Local page. 

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What's the cancellation policy?

Canceling or rescheduling a cleaning can be done at no charge as long as you let us know 48 hours before an appointment. Canceling or rescheduling with less than 48 hours notice is subject to a late cancellation fee of 50% of the estimated total.

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Ways to contact us
Email
Text (510) 277-4234

Satisfaction Guarantee

Mistakes happen - it's human nature. But we never want you to feel like it's a fight to get issues resolved. If you are not completely satisfied with any part of your service we will return to your home to re-clean the area/task. We do not offer refunds, only recleans. 

Spring Into Clean has a 24 HOUR WARRANTY PERIOD from the day of completion of the cleaning. If there are any issues, please email or text us as soon as possible. Complaints filed more than 24 hours after services are completed fall outside the warranty period, and unfortunately may not be covered. Spring Into Clean will not be held responsible for repair or replacement of items broken or damaged due to pre-existing wear and tear, incorrect installation, assembly, or usage. 

Can I provide my own cleaning supplies?

For safety reasons, our housekeepers can only use the tools and chemicals provided to them by the company. This includes any ladders or other step stools that may be used to reach areas of your home. Housekeepers must have two feet on the ground to clean. They will clean what they can safely reach with the extensions provided to them by the company.

Am I locked into a contract?

No. You may cancel at any time. We believe in earning your trust each and every time we clean for you. We ask that you let us know and give us a chance to make it right if you're ever unhappy with our services. But you're under no obligation to continue using our services for any specific amount of time.

Get Your Quote Today

Call or text us to speak with a Client Support team member. They will put together a custom quote for you, send you a link with the details. If you decide to book, simply add your payment details to hold your booking!

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Call or Text (510) 277-4234

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