Our cleaning services are designed for people looking for recurring housekeeping services for their home or turnover cleaning for their vacation rental properties. Your dedicated housekeeper will focus primarily on cleaning the most commonly used areas of the home during each visit and then deep cleaning tasks one by one over time. Do you offer one-time cleanings?
They are communicative, always on-time, friendly, very thorough, reasonably-priced and trustworthy.
Heather H., Albany, CA
Is It Safe To Have A Cleaner In My House Right Now?
COVID-19 has caused us all to take a step back and evaluate our daily routines, including whom we let into our homes. We understand how you're feeling and want you to know what precautions we're taking to keep everyone safe so that you can still get the extra help you need.
What We Don't Clean
Some messes are better left to specialists. They will have specific equipment and training to safely and properly care for certain areas of your home. Below is a list of services that Spring Into Clean does not provide.
For the safety of our cleaners, we do not clean for homes, offices, or other properties where someone has been diagnosed with CODVID-19.
Carpet/rug shampooing or stain removal
Power washing any outdoor spaces. Our cleaning services for decks and patios are limited to the light dusting of furniture and sweeping spaces of 10 ft x 10 ft or less.
Fire or water damage
Blood, urine, feces, or other biohazardous conditions
Walls - minor spills and splatters here and there are ok
Plumbing or drainage cleaning - you'll want a plumber for this
Antiques or other delicate items
Do You Offer Deep Cleaning Services?
Yes! But we take a slightly different approach. It's a common practice in the cleaning industry for companies to charge more for a Deep Cleaning on the first clean, then lower-cost standard cleanings after that to maintain a home. But, these standard cleanings don't touch the areas of your home that are cleaned during a deep cleaning - that's why they cost less. That means you're allowing dust, moisture, oils, and dirt to build-up on a surface for months at a time. That causes damage and invites infestations into your home. It's much healthier to perform deep cleaning a little bit at a time all year long.
Your Spring Into Clean housekeeping program helps to ensure that all the areas of your home are maintained as needed instead of after it's noticeably gross. Your price has a certain amount of time built into it. On those days when your home is less dirty, we take the extra time to tackle deep cleaning tasks like the baseboards, under the sofa cushions and beds, ceiling fans, and other areas of the home that may need more detailed cleaning. The goal is to tackle these areas as needed a little bit at a time. By staggering when we clean, it allows us to maintain the overall cleanliness of your home better. All for a simple, flat-rate price!
There are a few, more time-consuming cleaning tasks that do have an additional charge: inside the fridge, or oven for example. Those can be added to your cleaning at any time by logging in to your account and scheduling them from the Add-ons section. Alternatively, you can tell your housekeeper, text, or email us and we can add it for you.
Simple. FLat-rate Pricing
Price certainty makes it easy to plan around. That's why all our pricing is a flat-rate based on the size of your home and any add-ons you may need. Our pricing is based on the average amount of time it takes us to clean 95% of our client's homes. We've gotten pretty good about estimating the time it takes to clean homes of various sizes, and you'll notice that our booking form is broken down into micro areas of the home - bedroom, living room, dining room, etc - versus the standard bedrooms, bathrooms, and square footage other services ask for. This mix and match approach to booking means the price is more accurate and much more customized to the layout of your home or office.
The only time we ever need to charge more is if we run into a home that is really messy or cluttered. But we'll let you know if that's the case and what the additional charge would be before we start cleaning. This happens less than 5% of the time.
24/7 Online Account Management
Schedule, reschedule, update your services or even add a tip from our online Client Portal. No need to send multiple emails back and forth. It's all online for you to manage whenever it's most convenient for you.
Get Our Favorite Cleaning Tips
We post weekly cleaning tips and motivational goals on social media to help you keep your home tidy between professional cleanings. You can also read our Cleaning Tips blog for more detailed cleaning instructions.
A Clean You Can Trust
Cleaning Service Locations
We currently provide cleanings services in the following locations:
What Can I Expect on My First Visit?
The first time we clean for you, we'll focus on the areas of the home that look like they get the most use. Generally, this means dusting counters, tables, window sills, and other main furniture. If we see crumbs on the sofa we'll vacuum that up. We also take the time to tidy up and do some light organizing like picking up toys, putting dirty clothes in the hamper, folding towels in the bathroom, and making beds. We'll keep a lookout for cobwebs, trash cans that are full, and any fingerprints on doors and light switches. In the bathroom, we'll polish the fixtures & mirrors, clean the toilet, and wipe down the basin of the tub/shower. We'll finish up by vacuuming and mopping the floors.
If there is time, we'll tackle some of the more detailed work or what some people refer to as deep cleaning tasks. This includes baseboards, walls of the shower/tub, shower doors if any, bookshelves, under the bed, between the couch cushions, and dust blinds. If we don't have enough time to get to these things on the first visit, that's ok! We'll slowly tackle these areas of the home on future visits. That's the value of our cleaning program, we take care of monitoring these things for you and clean them one area of the home at a time. Nothing stays dirty for too long and you get to focus on other things that aren't gross and sticky!
Do I need to be home?
No. In fact we recommend that you are not home during your cleaning. This is to reduce the chance of spreading illnesses. Please reschedule your booking if any of the following are true:
You are showing symptoms, even mild ones, of any contagious illness not just COVID-19
You have been ill within the last 2 weeks
You have come in contact with someone who was ill within the last 2 weeks
You have been traveling within that last 2 weeks
You used public transportation within the last 2 weeks (bus, train, plane, etc)
You have been to an event with more than 10 people in the last 2 weeks
If you must be home, we ask that you stay in a separate room that has a door that can be closed in order to place as much distance between yourself and the cleaner as possible.
Do you offer laundry services?
Due to health concerns associated with COVID-19 we are discontinuing laundry services for the time being.
What's the cancellation policy?
Canceling or rescheduling a cleaning can be done at no charge as long as you let us know 48 hours before an appointment. Canceling or rescheduling with less than 48 hours notice is subject to a late cancellation fee of 50% of the estimated total.
Ways to contact us
Text (510) 277-4234
Mistakes happen - it's human nature. But we never want you to feel like it's a fight to get issues resolved. If you are not completely satisfied with any part of your service we will return to your home to re-clean the area/task. We do not offer refunds, only recleans.
Spring Into Clean has a 24 HOUR WARRANTY PERIOD from the day of completion of the cleaning. If there are any issues, please email or text us as soon as possible. Complaints filed more than 24 hours after services are completed fall outside the warranty period, and unfortunately may not be covered. Spring Into Clean will not be held responsible for repair or replacement of items broken or damaged due to pre-existing wear and tear, incorrect installation, assembly, or usage.
Can I provide my own cleaning supplies?
For safety reasons, our housekeepers can only use the tools and chemicals provided to them by the company. This includes any ladders or other step stools that may be used to reach areas of your home. Housekeepers must have two feet on the ground to clean. They will clean what they can safely reach with the extensions provided to them by the company.
Am I locked into a contract?
No. You may cancel at any time. We believe in earning your trust each and every time we clean for you. We ask that you let us know and give us a chance to make it right if you're ever unhappy with our services. But you're under no obligation to continue using our services for any specific amount of time.
Book Today. Clean Tomorrow!
We only need 24 hours notice so you could have a beautifully clean home by the time you return from work tomorrow. First-time clients can use our booking form to get an instant online quote. Returning clients may log in to their accounts to manage their bookings.