Multi-step, In-depth, Ongoing Evaluations of Each Cleaner
You rely on us to ensure the people cleaning your home can be trusted. Because of this, we take our hiring very VERY seriously. Read on to learn about how we screen each cleaner.
The Interview Process
All our cleaners go through a multi-step interview process to ensure we have friendly, experienced cleaners you can trust in your home.
We start with a phone interview to help us determine minimum requirements and ability to communicate effectively. If we like what we hear, we'll then call their personal and professional references.
If the references sound like professionals and say good things about the cleaner, we'll invite the candidate to spend the day cleaning with us. This gives our team a chance to make sure the candidate is a good fit.
Finally, we'll do a comprehensive background check and if everything checks out, the candidate is invited to join our family.
We run much more comprehensive background checks on our cleaners AND we run them monthly to ensure they are consistently upholding a squeaky clean lifestyle. Here's what we look at in each background check:
SSN Trace + Associated Counties
National Criminal Databases Search
Sex Offender List Search
Domestic Watch List Search
7-Year County Criminal Court Search
Motor Vehicle Records Search
The First 90 Days
This is the probationary period. All cleaners go through training and are evaluated daily to ensure they learn everything correctly. We literally stand over them and watch them clean each speck of dust. If they pass this period, they are assigned to a permanent team.
Once through the first 90 days, cleaners are evaluated monthly. We also do spot inspections. This is when an area manager randomly shows up to a job site to evaluate a cleaning team. We do this to keep our cleaners prepared at all times.